Privacy Policy

At zCore Group, we are committed to protecting your privacy and maintaining the confidentiality of your personal information. As a veteran-led defense contractor, we understand the critical importance of data security and privacy protection. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our services or visit our website.

This policy applies to all information collected through our website, services, and interactions with zCore Group personnel.

Information We Collect

zCore Group collects information to provide better services to our clients and stakeholders. We collect information in the following ways:

• Personal information you provide directly, such as when you contact us, apply for positions, or engage our services
• Information we collect automatically when you visit our website, including IP address, browser type, and usage data
• Information from third parties when necessary for business operations and with proper consent

How We Use Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process applications and communications
• Comply with legal and regulatory requirements
• Protect against fraud and ensure security
• Communicate with you about our services, opportunities, and updates

Information Sharing and Disclosure

zCore Group does not sell, trade, or otherwise transfer personal information to outside parties except:

With your explicit consent

• To trusted third parties who assist us in operating our business, subject to confidentiality agreements
• When required by law or to protect our rights and the rights of others
• In connection with a merger, acquisition, or sale of assets, with appropriate notice

Data Security

zCore Group maintains rigorous security standards:

• Implementation of appropriate technical and organizational safeguards
• Regular security assessments and updates
• Employee training on data protection and security protocols
• Compliance with federal security requirements and industry standards
• Incident response procedures for any potential data breaches

Cookies and Analytics

We use two analytics tools, Google Analytics and PostHog, to understand how visitors use zcoregroup.com and to improve it. We do not use advertising cookies, and we do not sell analytics data.

Google Analytics (only with your consent)

Google Analytics loads only after you select Accept in the cookie banner. If you select Decline, or make no choice, it does not load and sets no cookies. When you accept, Google Analytics sets first-party cookies (_ga and _ga_<ID>) and collects:

• Pages you visit and how long you stay on them
• How you arrived at the site, such as the referring website
• What you click while on the site
• Your browser, operating system, device type, and approximate location (country or city)

Google Analytics does not log or store IP addresses. Google Analytics data is kept for 2 months and then deleted automatically. See the Google Privacy Policy.

PostHog

PostHog helps us see how the site is used. It runs on every page and is not controlled by the cookie banner. It records page views and interactions, such as clicks on links and buttons. It does not record what you type into form fields. PostHog stores an anonymous identifier in your browser's local storage, not in a cookie. It collects the pages you visit, your interactions with the page, the referring website, your browser and device, and your approximate location. You can stop PostHog by clearing or blocking this site's local storage in your browser, or with a content blocker. See the PostHog Privacy Policy.

Your cookie choice

The site stores your choice (Accept or Decline) and the date you made it in your browser's local storage, so we don't ask again on every page. It stays until you clear it or change your choice.

Changing your choice

Select "Cookie settings" in the footer of any page to reopen the banner, then accept or decline again. Declining stops Google Analytics from loading on later visits. To remove Google Analytics cookies already set, delete them in your browser settings, or install the Google Analytics Opt-out Browser Add-on.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Data Retention

We retain personal information for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Meet federal contracting and security requirements

Your Rights and Choices

You have the right to:

• Access, update, or correct your personal information
• Request deletion of your data, subject to legal and contractual obligations
• Opt-out of marketing communications
• Request information about how we use your data

To exercise these rights, please contact us using the information provided below.

Regulatory Compliance

zCore Group complies with applicable privacy laws and regulations, including:

• Federal Acquisition Regulation (FAR) requirements
• Defense Federal Acquisition Regulation Supplement (DFARS)
• California Consumer Privacy Act (CCPA) where applicable
• General Data Protection Regulation (GDPR) for EU data subjects
• Other applicable federal, state, and international privacy laws

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or for legal reasons. We will notify you of any material changes by posting the updated policy on our website and updating the 'Last Updated' date. We encourage you to review this policy regularly.